The Death of Best Practices

Susan Chen

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Best practices are dead—or mediocre at best.

As HR leaders, we must cultivate a growth mindset to lift our businesses and our partners toward a meaningful and sustainable approach to problem-solving. Without a deliberate approach to cultivating a growth mindset, our work and impact as HR leaders will stagnate into a mindless pursuit of transactional excellence.

In The Death of Best Practices: Reimagining HR through Cultivating Growth Mindset, Dr. Susan Chen invites you to explore HR leadership centered around curiosity and grit and not the standard “been-there” and “done-that” playbooks from best practices.

The Death of Best Practices is written by an HR practitioner for HR practitioners. Dr. Chen guides you through a self-reflective inquiry approach designed as a starting point for your growth practice journey. Dr. Chen’s HR Growth Mindset Framework will serve as the guide for you to find the path to activate your curiosity, practice your grit, and become a growth-minded HR leader.

Susan P. Chen, PhD, is an HR researcher, practitioner, and consultant with close to twenty years of global experience from Taiwan, New Zealand, the UK, Norway, Singapore, and Indonesia. She received her PhD with the research focus on knowledge management from the University of Stavanger, Norway.

Dr. Chen has led HR teams with various companies ranging from a national energy company in Norway to a technology decacorn in Indonesia that went public in 2022.

Dr. Chen is also a strategic advisor and angel investor in various education and people technology startups in Southeast Asia, New Zealand, and emerging Europe.

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