Breaking Bad News

With the first edition of Breaking Bad News, Jeff Hahn created an essential guide for surviving the first crucial hours of a reputation crisis. He synthesized thirty years of crisis communication experience into one model, helping brands navigate uncharted territory with tools proven to work whenever unexpected situations, malicious events, or head-scratching screwups threaten a reputation.

Now, in this second edition of Breaking Bad News, Jeff has added over a dozen case studies from the energy and power sector, airline industry, the food and beverage space, and more. The models Jeff presents are fully adaptable. His examples, immediately applicable.

When the spaghetti hits the fan, Breaking Bad News is the ultimate rapid response resource for crisis communication leaders.